NewsFlash #100
The following updates have been applied to TylerNet. Please read them carefully, as some might require action from you.
Service Power File Build – New Selection 07-11-13
A new selection has been added for transmitting Service Power Warranty Claims. This selection should be used for Electrolux Appliance brands only.
All other Brands (both appliance and electronics) will continue to use 07-11-9 (Key Prestige File Build).
Please see these tutorials for more information:
Work Order Entry – Start Date – 07-01
A start Date has been added on the Item tab of the Work Order for the purpose of Service Power Warranty claims for Electrolux Appliance brands only.
The date format entered on the work order is MMDDYY but will be displayed as MM-DD-YY.
Service Warranty A/R Account Maintenance – Form Type and Check Field– 07-25
In 7-25, form type ‘O’ has been added. Please change the Accounts Receivable account that represents Electrolux Appliance brands to Form Type ‘O’.
In 7-25, check digit ‘F’ has been added. Please change the Accounts Receivable account that represents Electrolux Appliance brands to Check0Ttype ‘F’.
Please see our overview for complete information:
Order Manifest Upload/Download– Title Change – 02-08-12-05 and 02-08-12-06
Selection titles have changed from ‘RouteSmith’ to ‘Dispatch Track’. This is a title change only.
Dispatch Track FTP Set-up – Title Change – 02-08-90-06
Selection title has changed from ‘Routesmith FTP Set-up’ to ‘Dispatch Track FTP set-up’. This is a title change only.
NARDA# Search – Ticket Number – 07-12
When performing a search for a NARDA number, the sales ticket number associated with the Work Order will now display.
Direct Deposit – Company ID – 10-90-02
A new field for ‘Company ID’ has been added. This is used if there is more than one account at the same bank and the bank requires that the payroll account by identified with a ‘1’, ‘2’ etc. No entry or change in Tyler is required unless this information is requested by your bank.