Introduction: Order Check-In (02-08-15)

Overview

This selection is used to verify orders that have been physically delivered to the customer. Order Check-In is necessary because in a rare case, merchandise may be prepared and shipped, but then refused, such as in the case of COD deliveries. Monies received for a COD invoice can be entered through this selection, as well as maintaining the next delivery date and carrier codes.

Special Notes

• Order Check-In is an optional step unless the ‘Order Check In Mandatory’ preference is set to ‘Y’ in Order Processing Preferences (02-08-90-01).
•  Only orders with a status of ‘4-Invoice Printed’ can be checked in with this selection.