Processing a Manual or Card-Not-Present Payment With a CBS Chip Card Reader
Overview
This tutorial describes how to process a manual or card-not-present payment with a CBS chip card reader. This is used when a chip card malfunctions or the credit card and cardholder are not physically present (e.g. taking a payment over the phone).
Step-by-Step
- Enter the sales transaction in Tyler using standard procedures.
- When the ‘Tender Entry’ window opens, select ‘Credit Card 1’ from the ‘Payment Type’ drop-down list.
- In the ‘Amount’ field, enter the amount being charged to the credit card.
- Click the ‘Accept’ button.
- When the next Tyler screen appears, press the red “X” on the Vega chip card reader.
- In Tyler, click the ‘Manual Entry’ button.
- Use the keypad on the Vega reader to enter the credit card number and any other required information.
- In Tyler, click the ‘Done’ button.
- The ‘Tender Entry’ screen reappears:
- If payment is being split among multiple payment types, select ‘Credit Card 2’ from the ‘Payment Type’ drop-down list. Then repeat Steps 3-8.
NOTE: Each time you add another credit card, you must select the next ‘Credit Card’ payment type in the sequence (e.g. ‘Credit Card 3’, ‘Credit Card 4’, etc.).
- If you are finished adding credit card(s), click the ‘Done’ button to complete the transaction.