Errors & Messages: Order Maintenance (02-08-02)
Overview
The following are errors and messages that might appear when using the Order Maintenance selection.
Errors & Messages
DX Day Closed
This message displays in Order Maintenance (02-08-02) when the current Start of Day date has been closed/updated in Sales Transactions. The ‘Lock’ button on the order is inaccessible and changes cannot be made to the order until Start of Day date is changed to a day that has not been updated.
DX Day In Future
This message displays in Order Maintenance (02-08-02) when the Start of Day date is more than one calendar month ahead of the Sales Transactions month (e.g. The Sales Transactions month is in October and the Start of Day date is in December). The ‘Lock’ button on the order is inaccessible and changes cannot be made to the order until the Start of Day date is in the current sales month or the next sales month.
If changing the Start of Day date does not solve the problem, check Preference 32, ‘Use Today’s Date for T/E Date’ in Trans Entry Pre-Prompt (02-18-01). If this preference is set to ‘Y’, the system ignores the Start of Day date and automatically uses today’s actual date, which could cause a problem if your system is not current.