How To: Returning a Loaner Transaction (02-08-02)

Overview

This tutorial describes how to return an item that is currently out on loan to a customer.

Step-by-Step

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  1. On the Detail tab of Order Maintenance, click the loaner item that you are returning.
    • The current status of the item must be ‘On Loan.’

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  1. The Loaner Return window appears. If the full quantity of items is being returned, click the Return All button. If only some of the items are being returned, enter the quantity being returned in the Partial Return Quantity field.

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  1. The Loaner Return window closes and the status of the item is changed to ‘Returned.’ The quantity on hand for the item is increased.
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