How To: Receiving an A/R Account Payment (RA)

Overview

This tutorial describes how to apply a payment to a customer’s A/R account.

Video

Step-by-Step

Scenario: A customer comes into the store to make a payment towards their house account for merchandise received last month.

Click image to enlarge.

1. In the Type of Sale field, select RA–Payment on A/R Account from the drop-down menu and press Enter. The Receive on Account box appears.

Click image to enlarge.

2. In the A/R Account # field, enter the customer’s house account number. To perform an A/R Account number search, click the Search button.

3. In the Salesperson #1 field, enter your employee number.

4. If the payment is being applied toward a specific invoice, enter the transaction/invoice number in the Invoice Reference# field.

5. Click OK.

Click image to enlarge.

6. In the Tender Entry box, select the Payment Type from the drop-down menu.

7. In the Amount field, enter the amount the customer is paying towards their house account today.
• For information on how to split a payment between multiple payment types, please see the “Entering Payment Information” section.

8. Enter the required information for the payment type.

9. Click Accept and the payment appears on the right side of the screen along with the remaining balance of the account.

10. When you finish entering all payment information, click Done.

11. Depending on how your Invoice Preferences (02-18-01, Field 8) are set up, one of the following now occurs:
• The invoice is automatically printed
• Invoice print is automatically skipped
• You can choose to print or not print the invoice