Errors & Messages: Reset Status Control (02-42)

Overview

The following are errors and messages that might appear when running the G/L Spreadsheet selection.

Errors & Messages

All transaction processing for the month has not been completed. Month end processing cannot be initiated until Transaction processing is finished – Tab to exit.
Displays if all transactions for the month have not been updated and the G/L Spreadsheet (02-40) has not been printed for all branches. Verify through Status Inquiry (02-01) that all branch/days are at either an “X” or a blank status.

G/L Spreadsheet has not been printed for Branch XXXX. Reset Status Control is disallowed. Tab to continue.
Displays when the G/L Spreadsheet selection has not been printed for the branch displayed in the error message. You cannot run Reset Status Control until the G/L Spreadsheet is printed.

Revolving Ageing Process is in progress – Can’t reset now.
Displays when the A/R Revolving Aging/History Processing selections (14-70 through 14-74) have not been completed. Wait until the Revolving Aging process is completed before re-running this selection.

Revolving Billing Cycle needs to be closed – or Installment Billing Cycle Needs to be Closed.
Displays if either the A/R Revolving billing cycle or the A/R Installment billing cycle have not been closed. Verify through Billing Cycle Maintenance (13-90-03) or Billing Cycle Codes (14-90-03) that all billing cycles have been closed before running this selection.

The Master Control File is not complete. The System cannot run without this file.
CALL: TYLER NET, INC.
AT: 1-800-237-5913
Immediately. No further processing will
be possible until this file is corrected.
Read this message carefully. Tab to Exit.
This message displays when a major file is missing. Call Tyler Phone Support for assistance.

Transaction processing is prohibited until Tyler Net, Inc. has received remittance for the renewal licensing of your system….
… Please direct any questions concerning your balance due to your Marketing Representative or the Accounting Department.
Tyler Net, Inc.
4625 East Bay Drive
Suite 201
Clearwater, Florida 33764
727-536-5588
Tab to exit.
This message displays when your company’s renewal has not been paid. Contact Tyler for more information.

Unable to lock all files. Cannot run – Tab to exit.
Displays when the Status Control File or the Sales Transaction G/L Amounts File are currently open on another terminal.