NewsFlash #133

Please read the following TylerNet updates carefully, as some might require action from you.

Alignment Issues with Okidata Printers

We have experienced an ongoing issue with Okidata printers when printing from new Windows 10 PCs. There are intermittent print alignment problems, especially on formatted prints, like invoices, statements, and checks.

We believe the problem is with the new Windows 10 drivers.

The good news is that there are very few programs in Tyler that require pin feed printers.

Tyler Only Supports Windows 7 and Above

Tyler stopped supporting Windows XP in 2017 (Microsoft ended support for XP in 2014).

The current Convergence software is designed to run on Windows 7, 8, or 10. Any PC that is not running Windows 7 or higher may experience issues that are unsolvable.

Please upgrade or replace these workstations accordingly.