How To: Installing/Updating Convergence
Overview
This tutorial describes how to install and update Convergence. We recommend completing this process during our Hardware Support hours (M-F, 8:30am-6:00pm ET) when your computer is not needed. That way you can receive assistance from us if you need it.
Step-by-Step
- If applicable, uninstall the current version of Convergence from your computer.
IMPORTANT: Make sure to write down the login, partition, and printer address information before uninstalling.
- Download Convergence 2.533.
- You can also download the latest version on the Software Updates page.
- On the window that appears, enter the username and password that you used to login to the old ‘Clients Only’ section of the tylernet.com website. If you don’t have this information, please contact us.
- Specify a download location for the file (if your browser settings require it).
- Locate the downloaded file on your computer and install the software as you would any other program.