02-02. Point of Sale

Introduction: Point of Sale

General Skill: Completing the Branch Selection Screen

General Skill: Using the Search Feature

General Skill: Entering Payment Information

General Skill: Adding a Locator Number to a Transaction

General Skill: Printing a No Shop Invoice

How To: Selling Take With Merchandise (TW)

How To: Selling Delayed Delivery Merchandise (DD)

How To: Creating a Special Order (SO)

Introduction: Standard Return Process (TW, DD)

How To: Standard Return Process – Returning TW Merchandise (TW)

How To: Standard Return Process – Exchanging Take With Merchandise (TW)

How To: Standard Return Process: Returning Delayed Delivery Merchandise (DD)

How To: Standard Return Process – Exchanging Delayed Delivery Merchandise (DD)

How To: Standard Return Process – Applying Price Protection (TW)

Introduction: Enhanced Return Process (TW, DD)

How To: Enhanced Return Process – Returning an Item (TW, DD)

How To: Enhanced Return Process – Returning an Item in a Package (TW, DD)

How To: Enhanced Return Process – Exchanging an Item (TW, DD)

How To: Enhanced Return Process – Applying Price Protection (TW, DD)

How To: Enhanced Return Process – Using the Override Feature (TW, DD)

How To: Making a Layaway Payment (ML)

How To: Issuing an Office Refund

How To: Issuing a Credit Memo

How To: Searching for a Credit Memo Number