02-02. Point of Sale

How To: Redeeming a Credit Memo

How To: Creating a Credit Memo from an Office Refund

How To: Selling a Warranty on a Current Sale (TW, DD)

How To: Selling a Warranty on a Prior Sale (TW, DD)

Introduction: On the Fly Packages (Split Sales) (TW, DD)

How To: Creating a Package on the Fly (Split Sale) (TW, DD)

How To: Selling a ‘PKS’ Package

How To: Creating a Merchandise Quote (QT)

How To: Maintaining a Quote (RQ)

How To: Accepting a Quote (RQ)

How To: Adding a Detail Line to an Order (DI)

How To: Changing a Detail Line on an Order (DI)

How To: Deleting a Detail Line from an Order (DI)

How To: Changing the Delivery Date for an Entire Order: Multiple Delivery Dates Off (DI)

How To: Changing the Delivery Date for an Entire Order: Multiple Delivery Dates On (DI)

How To: Changing the Delivery Date on a Detail Line (DI)

How To: Shipping an Entire Order (DZ)

How To: Shipping a Partial Order (DZ)

How To: Cancelling an Order (CO)

Introduction: Gift Certificates

How To: Gift Certificates: Selling a Gift Certificate using GIFT (Method A)

How To: Gift Certificates – Redeeming a Gift Certificate using GIFT (Method A)

How To: Gift Certificates – Selling a Gift Certificate using *GIFT (Method B)

How To: Gift Certificates – Redeeming Gift Certificates *GIFT (Method B)

How To: Receiving a Replacement Item from a Supplier (RS)